Shipping Policy

2.1 Order Processing & Delivery

At Flora’s Closet, each order is carefully prepared to ensure the highest quality. Most orders are processed and delivered within 4–5 weeks from the date of order confirmation. Delivery timelines may vary depending on product availability, customization requirements, or unforeseen circumstances.

2.2 Shipping Information

Customers are responsible for providing accurate shipping and contact details when placing an order. Flora’s Closet will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

2.3 Delivery Attempts

If the first delivery attempt is unsuccessful, our courier partner may contact you to arrange another delivery attempt. Additional delivery charges may apply if repeated attempts are required.

2.4 Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, courier operations, public holidays, or other unforeseen circumstances. In such cases, we will keep you informed regarding your order status.

2.5 Order Tracking

Once your order has been dispatched, a tracking number will be shared via email, SMS, or WhatsApp (where applicable) so you can track your shipment.

2.6 Delivery Charges – Pakistan

We offer free nationwide delivery across Pakistan on all orders.

2.7 International Shipping

International shipping charges are calculated based on the destination and package weight. Any customs duties, import taxes, or additional charges imposed by the destination country are the customer’s responsibility.

2.8 Customs & Import Responsibility

For international orders, customers are responsible for complying with their country’s customs regulations. Any customs clearance delays, duties, taxes, or penalties are beyond the control of Flora’s Closet and will remain the customer’s responsibility.